1. Data Controller
The entity responsible for processing your data under this website is Lumière de Paris. If you have any questions or requests regarding your personal data, you may contact us using the following details:
2. Collection of Personal Data
We collect information that you voluntarily provide when using our site, such as when submitting the contact form, subscribing to our newsletter, or purchasing festival tickets. This data may include your name, email address, and any specific inquiries or preferences you share with us.
Additionally, we may collect technical data automatically as you browse the website, including your IP address, browser type, and interaction metrics, to ensure site functionality and improve the user experience.
3. Purpose and Use of Data
The personal information collected is utilized strictly for the following purposes:
- To process and manage your ticket bookings and festival access.
- To respond to your inquiries and provide customer support.
- To send important updates regarding the festival schedule, artists, and event changes.
- To analyze website usage trends and improve our digital services.
4. Data Sharing and Retention
We do not sell or rent your personal information to third parties. We may share necessary data with trusted service providers strictly to facilitate festival operations, such as secure payment processors, email delivery services, and ticketing platforms. These partners are legally bound to protect your information.
Your personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws in France and the European Union.
5. Your Rights
Under the General Data Protection Regulation (GDPR), you possess the right to access, rectify, or erase your personal data. You also hold the right to restrict or object to certain processing activities. To exercise any of these rights, please reach out to us at contact@lumieredeparis.fr.
6. Updates to this Policy
We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. The most recent version will always be available on this page. Last updated in 2026.